FAQ

1.     How long will it take to receive my order?

Standard delivery usually takes 5–6 business days. Please anticipate potential delays during national holidays or major seasonal events.

2.     Do you ship orders internationally?

No.

3.     Do you deliver all over India?

Yes, we ship everywhere in India. No location is too far for us.

4.    How do I take care of my jewelry?

To preserve the brilliance of your jewelry, avoid contact with water, perfumes, and harsh chemicals. We recommend a gentle wipe with a soft, dry cloth after each wear to maintain its long-lasting shine.

5.     How can I contact customer support?

Your satisfaction is our priority. Whether you need a status update or have a product query, connect with us at 7483150418 or contact@juje.co.in

6.     Do you offer cash on delivery?

Currently, we do not offer cash on delivery option.

7.     What should I do if I receive a damage item?

We want your order to be perfect! If anything is missing or damaged, please let us know within 48 hours. To help us resolve this quickly, we require a clear unboxing video along with your order details. Contact us on WhatsApp or email. Check our Return and Cancellation Policy for more details.

8.     How can I track my order?

Shipping updates are sent directly to your Email / WhatsApp. Use the provided AWB number to track your order.